Prevent the War - Use Mediation Strategically When parties to contract are acting in good faith, the single biggest reason for an inability to resolve dispute involves a lack of communication.
The Case for Alternative Dispute Resolution to Resolve International Disputes Thomas Friedman in his groundbreaking book "The World is Flat" has proven Columbus wrong for our century. Rather than focusing on vertical command and control structure in business, Friedman refocused the vision of business to the horizontal.